The fashion retailer says customers are free to use any fitting rooms.
Topshop has announced that its changing rooms are gender-neutral, following a complaint from a trans customer who claimed they were refused access to female fitting rooms.
Performance artist Travis Alabanza, who identifies as trans female and uses the pronoun "they," claims they were told to use the male changing rooms when they attempted to use the female changing cubicles to try on dresses.
Alabanza—who was shopping in a Topshop in Manchester, England—was allegedly told by staff to use the male changing rooms downstairs instead.
"Hey @Topshop just experienced transphobia in your Manchester store. Not letting me use the changing room I decide is shit, sort it out," Alabanza tweeted.